JENJAN E-commerce satellite warehousing

Air and Sea Freight Customs Clearance Services

We offer professional air and sea freight customs clearance services to ensure your international shipments pass through customs quickly and securely. From preparing and reviewing customs documents to coordinating communication with customs authorities, we provide full support and real-time updates on your shipment status. No matter where your goods are coming from or heading to, JENJAN ensures seamless customs clearance services, making your logistics process smoother and more efficient.

Air and Sea Freight Customs Clearance Services
Expert Team

Expert Team

We have an experienced team of customs professionals familiar with the clearance processes and regulations of various countries.

Fast and Efficient

Fast and Efficient

Leveraging advanced system technology, we ensure the customs clearance process is both quick and efficient

Transparent Services

Transparent Services

We provide clear pricing and service processes, keeping clients informed of every step along the way

Customized Solutions

Customized Solutions

We offer personalized customs clearance solutions tailored to meet the specific needs of different clients.

Customs Clearance Assistance

Please prepare the required documents for customs clearance, such as the commercial invoice, packing list, and bill of lading (BL), and submit them via email or fax to our dedicated contact. We will fully assist you with the customs clearance process.

Customs Clearance Assistance

Logistics and Transportation Support

We offer end-to-end logistics solutions from factory to destination, including cargo consolidation, warehousing, and distribution, ensuring smooth cargo flow. By partnering with airlines and shipping companies, we ensure seamless air and sea transportation, arranging the best routes based on customer needs.

Logistics and Transportation Support

Cargo Tracking and Reporting

We provide real-time cargo tracking services, allowing clients to monitor their shipments at all times. We ensure the safe delivery of goods to their destination and provide regular updates on shipping status and customs clearance progress.

Cargo Tracking and Reporting

JENJAN Customs Services

We offer professional customs services that ensure smooth clearance of goods, compliance with all relevant laws and regulations, and efficient international trade.

Frequently Asked Questions

Customs clearance refers to the process of declaring goods to customs authorities during import or export and completing the necessary formalities. This includes preparing the required documents, paying duties and fees, and ensuring that the goods pass through customs legally. It is an essential step in international trade.

Professional customs clearance services ensure that your goods pass through customs quickly and safely, minimizing delays and risks. An experienced team is familiar with the processes, accurately prepares documents, and helps avoid mistakes and penalties, making the logistics process more efficient while saving time and costs.

According to your declaration, it will be completed within approximately 2-7 days. If C1 taxes are paid, the goods will be released. After the customs receive the declaration, the computer system will filter based on conditions such as the importer (cargo owner) level, the origin of the goods, the nature of the goods, and the customs broker. The declaration will be approved in one of the following three ways: C1 Exempt from Inspection and Examination: Goods can be released immediately upon tax payment. C2 Document Review for Customs Clearance: Submit the written declaration and other relevant original documents to customs. After the review and confirmation, the goods will be released after tax payment. C3 Goods Inspection for Customs Clearance: Goods will undergo inspection > document review > tax payment > release. For inspected goods, the customs broker will send personnel to the container yard to open and inspect the goods together with customs personnel.

For import/export customs clearance, you will usually need a commercial invoice and an air waybill. Depending on the shipment’s origin, destination, and type of goods, additional documents like a certificate of origin or export/import licenses may be required. Visit our Customs Clearance Center for detailed information on the necessary documents for your shipment.

In Taiwan, import taxes include customs duties, VAT, and excise taxes. If the taxable value of an imported parcel exceeds NT$2,000, customs will levy import duties and VAT. The calculation method is as follows: import duty equals taxable value multiplied by the duty rate; VAT is calculated as (taxable value + import duty) multiplied by 5%. The total customs duty is the sum of import duty and VAT